Service

Service

Why Choose We

1>> The wide product range enables us to provide our customers with stand-alone machines or complete processing plants.

2>> Up to now, we have sales and service offices, and distributors in over 20 countries, more and more effective service will be supplied to local customers.

3>> Following customers order we produce strictly, what is more, before placing the order every customer has the chance to visit CME working machines or complete plant in the site.

4>> To ease the trip for every visitor to China, in particular the first-time visitor, we provide FOR FREE all relevant visitor-friendly services including invitation letter preparation, hotel reservation, airport pick-up, incity transportation, and sightseeing guide, etc.

5>> Experienced technicians guidance is available on the phone, and on the internet. One or more engineers will be dispatched to the quarry site to help install the customers plants. Necessary training about machine daily maintenance to local workers is provided also.

6>> After-Sales department is made of well-trained employees and installation engineers, the installation engineers are special and professional members of CME, they are now strategically located home and abroad, working for our customers.

Service

Before-sale Service

We will be your advisor, and provide you professional consulting service about the mining technology, and detailed information about our products. Our experts will analyze ore characteristic and property, physical space limitation, ore body size and your requirements, customize a cost-effective and optimal solution for you.

In-sale Service

We will manufacture the plants exactly according to design solution and your requirements, double check every details, ensuring to provide you high quality and advanced machinery, and arrange delivery as soon as possible. Meantime, we could provide you training service; make your technician familiar with the machinery about operation and maintenance etc.

After-sale Service

GMC has technical support all over the world. Whenever you need, our technician will provide you immediate service on-site. We will help you install and operate the machinery. GMC ensures long warranty for the products. There are replaceable essential and consumable spare parts available for all types of machinery. We always are ready to provide you sincere and considerate service.

Brief

Shanghai GMC Mining and Construction Machinery Co., Ltd. is a hi-tech, engineering group. We are specialized in the research, development, and production of industrial crushing, powder grinding, mineral processing equipments and other related devices. Our products have been sold to 120 countries and areas of Southeast Asia, East Europe, South America, the Middle East and Africa etc, and more foreign markets will be promoted in future.

We hold "Pursuing the GMC Technology and Quality" as our management concept all the time. Relying on absorbing world leading crushing and powder processing technology, advanced management and quality control system, as well as our full efforts, GMC has earned high reputation among our customers.

Factory

Headquarter of GMC is located in Shanghai, China and now we have two manufacturing bases as our strong support. One is located in Shanghai about 450,000 square meters, and the other is in Qidong city, about 600,000 square meters. It takes about one-hour driving from Shanghai to Qidong city.

Technology

New products development is a key part of GMC culture since it was founded. GMC R&D team is made of 78 senior engineers. The top seven engineers are winners of special central government allowance, which are for the outstanding contribution in science and technology.

They are good at not only principle of mechanics, but also integration of theory and practical feedback, based on this they give solid support to our sales. Depending on our national patent machines such as XZM ultrafine mill, MTM mill, B Series Deep Rotor Vertical Shaft Impact Crusher, etc., GMC win good reputation from markets home and abroad.

Recent development includes the MTW series mill, vertical mill, Hydraulic impact crusher,Track mounted crusher, PEW series jaw crusher, etc. Deeply believe that the measure of our worth is in the development and innovation of new products, and we are pursuing the “GMC direction of technology and quality” all the way.